Question 1

What should I bring for the project? / What do I need to take with me to the project?

Accepted Answer

In addition to the essentials, we recommend that you bring closed shoes (sneakers) or trekking boots, as a precaution on our trails. Oh yes, and a coat. It is deliciously cold where temperatures can drop to 13°C. 
 
In addition to the essentials, we recommend you bring closed shoes (sneakers) or trekking boots, as a precaution for our trails. Oh yes, and a coat. It can get a bit chilly. The lowest it gets is 13°C or 55.4 °F

Question 2

Can you smoke in the project? / Can I smoke on the premises?

Accepted Answer

We are a totally natural project and we want to keep the environment as healthy as possible, that is why smoking is prohibited in the rooms, restaurant and surrounding areas covered by the Eco Horqueta project. There is a penalty if this rule is broken.
We are a totally natural project and we want to keep the environment as healthy as possible, that is why it is prohibited to smoke in the rooms, restaurant and surroundings that encompasses the Eco Horqueta project. It is penalized if this rule is broken.

Question 3

How can I pay for a reservation? / How can I pay a Reservation?

Accepted Answer

You can pay by credit or debit card, online transfer, or bank transfer or PayPal and the minimum required to confirm the reservation is 50% of the total reservation. While in our place you will be charged the other percentage of the reservation, whether in cash, credit or debit card. The deposit is non-refundable.
 
You can pay by credit or debit card, online transfer, or bank transfer or paypal and the minimum that is required to confirm the reservation is 20% of the total reservation. Being in our place will be charged the other percentage of the reservation, whether in cash, credit or debit card. The deposit of the reservation is 100% not refundable.

Question 4

What happens if a reservation error occurs? What happens if there's an error to the reservation?

Accepted Answer

If there is an error in the reservation, please contact us to confirm the status of the reservation. We will be happy to help you.
 
If there is an error in the reservation, please contact us to confirm the status of the reservation. We will gladly help you.

Question 5

What is the best way to get to Eco Horqueta? How is the best way to get to Eco Horqueta?

Accepted Answer

There are three ways to get to Eco Horqueta: / There are three ways to get to Eco Horqueta:
 
-Bus: We have local buses that travel daily to the Horqueta area from Boquete. You must get the White or Dark Blue bus that says: "Horqueta-El Bajo" and "Bajo Mono- El Bajo" respectively. You must say the stop: La tina de Ruiz and they will take you 200 meters before the hotel entrance, you can walk to the entrance which is not far away. The last bus trip is at 6 pm.
 
- Taxi: You can grab a taxi and tell it that you are going to Horqueta - Eco Horqueta at the Tina de Ruiz Stop. Prices vary depending on the taxi and the number of people.
 
- RECOMMENDED: By own car: 
Drive there using Waze: https://waze.com/ul/hd1t65x2ym
Here the address by waze. If you use Google maps, please be aware that where the pin ends you must drive an additional 1.3km since the street has not been updated in Google Maps.
In waze it does come all the way. If you have a 4x4 you should have no problem getting to the entrance. If you have a 4x2 or sedan you can park it 200 meters from the entrance and walk or ask for help with your suitcases. The road is paved up to 200 meters.
Drive there using Waze: https://waze.com/ul/hd1t65x2ym
Here the address by waze. If they use Google maps, please be aware that where the pin ends you must drive an additional 1.3km since the street has not been updated in google maps. In waze if it goes all the way through. If you have a 4x4 you shouldn't have any problem getting to the entrance. If you have a 4x2 or sedan you can park it 200 meters from the entrance and walk or ask for help with your suitcases. The road is paved up until those 200 meters.

Question 6

What is the check-in and check-out time at the cabins? / What time is the Check in and Check out to the Bungalows?

Accepted Answer

Our Check in is from 3 pm, but if our cabins are available before time, we will notify you through your email, so you can take advantage of a couple more hours of the cabin. Check out is at 11 am.
 
Our Check in is from 3 pm, but if our cabins are available ahead of time, we will notify you through your email, so take advantage of a couple of hours more the cabin. Check out is at 11 am.

Question 7

They have WIFI? Do you have WIFI?

Accepted Answer

No, we do not have WIFI. If you want internet you can buy a TIGO or MAS MOVIL sim card which are the mobile signals that reach the place and that is how you can use it. Make sure you are ready to disconnect and relax and you don't need WIFI. You can travel to town if you need to connect.
 
No, we do not have WIFI. If you want internet, you can buy a TIGO or MAS MOVIL sim card, which are the mobile signal providers that reach the place and you can use it that way. Make sure that you are prepared to disconnect and relax and you do not need WIFI. You can travel to town if you need to connect.

Question 8

Do you have pets in the area? Do you have pets in the area?

Accepted Answer

Yes, we have guardians in the project who are our dear children. They are very friendly and docile. If necessary, consider options if you are allergic or do not like animals.
 
Yes, we have our guardians in the project who are our dear children. They are very friendly and docile. If necessary, consider your options if you are allergic or do not appreciate the animals.